Accessibility Statement
Accessibility statement for Southbourne-pc.gov.uk
This website is run by Southbourne Parish Council. We want as many people as
possible to be able to use this website. For example, that means you should be able to:
• zoom in up to 300% without the text spilling off the screen
• navigate most of the website using just a keyboard
• navigate most of the website using speech recognition software
• listen to most of the website using a screen reader (including the most recent
versions of JAWS, NVDA and VoiceOver)
We’ve also made the website text as simple as possible to understand.
AbilityNet has advice on making your device easier to use if you have a disability.
How accessible this website is
We know some content uploaded to this website is not fully accessible:
• most older PDF documents are not fully accessible to screen reader software
• live video streams do not have captions
• there’s a limit to how far you can magnify the map on our ‘Contact us’ page,
which is provided by a third party (Google)
What to do if you cannot access parts of this website
If you need information on this website in a different format like accessible PDF, large
print, easy read, audio recording or braille:
• email [email protected]
• call 01243 373667
• write to us or visit us at: Southbourne Parish Council, The Village Hall, First
Avenue, Southbourne, West Sussex, PO10 8HN
We’ll consider your request and get back to you in 10 working days.
If you cannot view the map on our ‘contact us’ page, call or email us for
directions: [email protected]
Reporting accessibility problems with this website
We’re always looking to improve the accessibility of this website. If you find any problems
not listed on this page or think we’re not meeting accessibility requirements, contact:
The Clerk
Southbourne Parish Council
The village Hall, First Avenue
Southbourne
PO10 8HN
Email: [email protected]
Tel: 01243 373667
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the
Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility
Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we
respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Technical information about this website’s accessibility
Southbourne Parish Council is committed to making its website accessible, in
accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. This website framework is compliant with the Web Content Accessibility Guidelines
version 2.1 AA standard. Some content is partially compliant, due to the non-
compliances listed below. The guidance updates to WCAG2.2AA from October 2024.
Non accessible content
Some pages may contain attachments which are not currently compliant, such as:
• Older PDF files such as Meeting Minutes and Agendas published before
23rd September 2018.
• Videos.
• Content produced by third parties or using third party software.
Non-compliance with the accessibility regulations
We will do all we can to identify content that is non-compliant.
Some images do not have a text alternative, so people using a screen reader cannot
access the information. This fails WCAG 2.1 success criterion 1.1.1 (non-text content).
WCAG2.2AA from October 2024.
Disproportionate burden
We have not identified any areas that we believe constitute a disproportionate burden.
Content that’s not within the scope of the accessibility regulations
PDFs and other documents
Not all documents on this website are created by us. Some documents and content may
be created by third parties or using third party software. Where this is the case we will
endeavour, on request, to obtain an accessible copy from the original source or to
convey the information contained in the document in an accessible way.
Many of our older PDFs and Word documents do not meet accessibility standards – for
example, they may not be structured so they’re accessible to a screen reader. This does
not meet WCAG 2.1 success criterion 4.1.2 (name, role value).
The accessibility regulations do not require us to fix PDFs or other documents published
before 23 September 2018 if they’re not essential to providing our services. For example,
we do not plan to fix meeting agendas or minutes for meetings which were published
prior to 23 September 2018.
Some of our PDFs and Word documents are essential to providing our services. For
example, we have PDFs with information on how users can access our services, and
forms published as Word documents. Where possible, we plan to either fix these or
replace them with accessible HTML pages.
Any new PDFs or Word documents created by us will meet accessibility standards.
How we tested this website
This website was last tested November 2024. Tests were carried out
by both internal systems and our website provider, Aubergine 262.
This statement was prepared in September 2024.
What we’re doing to improve accessibility
We plan to improve accessibility on this website by addressing non-compliance issues
(where possible) by undertaking regular reviews.
We will provide staff training to ensure that all new content added meets accessibility
criteria.
We also regular reports to identify and address accessibility issues.
This statement was Approved on 10th September 2024